Shipping policy

SLN Performance LTD Shipping Policy

Last updated: 5 September 2026

UK SHIPPING ONLY

We currently ship only to delivery addresses within the United Kingdom.

SHIPPING CHARGES

We offer free standard shipping on all UK orders.

There is no additional standard delivery charge at checkout.

DISPATCH TIMES

Orders are dispatched Monday to Friday only.

For items shown as In Stock, we aim to dispatch according to the working-day schedule below. Saturday orders normally dispatch on Monday; Sunday orders normally dispatch on Tuesday.

Our normal dispatch schedule is:

  • Orders placed Monday → estimated dispatch Tuesday
  • Orders placed Tuesday → estimated dispatch Wednesday
  • Orders placed Wednesday → estimated dispatch Thursday
  • Orders placed Thursday → estimated dispatch Friday
  • Orders placed Friday → estimated dispatch Monday
  • Orders placed Saturday → estimated dispatch Monday
  • Orders placed Sunday → estimated dispatch Tuesday

These are estimated dispatch dates and may occasionally vary due to circumstances outside our reasonable control.

AVAILABLE TO ORDER

Available to Order means the item is not currently held in our UK stock and must be sourced from our supplier. We’ll email your likely dispatch ETA after ordering. If you need an item by a particular date, please contact us before purchasing.

We confirm the likely ETA with our supplier when processing your order. Dispatch estimates are not a live guarantee of supplier stock. If a supplier delay affects your order, we will contact you as soon as reasonably possible with the confirmed revised estimate, or explain that an estimate is not yet available, and discuss your options, including cancellation and any refund due under your statutory rights. We will not substitute a different product or agree additional charges without your consent.

MIXED-STOCK ORDERS

Orders containing both In Stock and Available to Order items normally ship together when all items are ready. If you would prefer separate dispatch, please contact us; any alternative arrangement and any cost must be agreed with you before we proceed. Our free standard UK shipping policy remains unchanged.

DELIVERY SERVICES

Orders are sent using tracked delivery services.

Where appropriate, particularly for higher-value orders, a signature may be required upon delivery.

Tracking information will normally be provided by email once your order has been dispatched.

Please ensure that the email address and delivery details supplied with your order are accurate.

DELIVERY TIMES

Any delivery dates or times displayed on our website are estimates unless we expressly agree otherwise.

Courier delays can occasionally occur due to circumstances outside our reasonable control, including severe weather, transport disruption, industrial action or exceptionally busy delivery periods.

If there is a significant unexpected delay with your order, we will contact you as soon as reasonably possible.

Unless a different delivery period has been agreed with you, consumer orders will be delivered within 30 days. Dispatch estimates describe when goods leave us, not their arrival date; delivery also depends on the carrier service.

FAILED OR DELAYED DELIVERY

If tracking shows an unexpected delay, failed delivery attempt or other delivery issue, please contact us so that we can assist.

Customers are responsible for providing a complete and accurate delivery address. Additional costs arising from an incorrect or incomplete address may be payable by the customer where appropriate.

DAMAGED PARCELS

If your parcel arrives visibly damaged, please take photographs of the packaging and item and contact us as soon as possible so that we can investigate with the carrier.

CONTACT

For shipping, availability or order updates, email sales@slnperformance.co.uk and include your order number where available.

This policy does not affect your statutory rights.